Our sale begins at 12a EST on Friday 11/25. Coupon codes are not applicable on items already marked as "On Sale" in the The Hot Spot, promotional items or any of our promotional boxes including but not limited to the Hot Coco Box. One coupon code is accepted per order unless otherwise noted. Gift Certificates can be used in conjunction with coupon codes.
We are closed 11/23- 11/28. Orders will begin to process on 11/29. Holiday sale orders will ship from our Cherryville Fulfillment Center within 7-14 business days. Orders are processed Monday-Friday, 8am-5pm EST.
Once your order is pulled for fulfillment you will receive an email with your tracking number(s).
Please allow 1-2 business days for your tracking information to be available on the carrier website once you receive your shipping notification.We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you only as an estimate. Please note that business days exclude Saturday, Sunday and major holidays.
Domestic Standard shipping - Usually 5 to 7 business days.
Domestic Priority shipping - Usually 2 to 5 business days.
Domestic Express shipping - Usually 1 to 2 business days.
In some cases post office does not show any status on the tracking but please do not worry. This is a delay on their end, rest assured that your package has been shipped the day you received our shipping confirmation.