2 Stars
I was very disappointed that the golden milk looked and smelled different from previous years I bought it. I was expecting a golden color like the picture as always. I purchased 6 bars of these 30 bars total. I inquired about this through email and was told that the batch was a bit warmer (someone messed up) and the color came out more Cocoa and the product works the same. Usually when this happens those batches don’t go out or they get discounted or go on sale because that is NOT what the customer was expecting. You to overheat your batch.
Cream & Coco Skincare
Thank you for sharing your thoughts and for being such a loyal customer over the years. I’m sorry to hear that you were disappointed with the recent batch of Golden Milk soap. I understand how important it is for our products to meet your expectations, especially when you've come to love and trust them. Our soaps are made with natural, locally-sourced ingredients. The color variations you noticed are a natural result of using different honey from local suppliers. Each batch of honey can cause slight differences in how the soap heats up during production, which can lead to color variations. Rest assured, however, that the ingredients and effectiveness remain consistent. While I completely understand your preference for the golden hue, I want to reassure you that we stand by the quality of every bar we produce. Our commitment is to providing the best natural products, and this means sometimes embracing the uniqueness of each handmade batch. We appreciate your feedback
